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Seattle Corporate Headquarters  

702 Industry Drive [Email]
Tukwila, WA 98188
Phone 206-622-0452
Fax 206-622-8727

Portland / Vancouver Regional Office

1923 E. 5th St., Suite D [Email]
Vancouver, Washington 98661
Phone 360-256-4416
Fax 360-256-4939

 
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Professional Services Group

Entrance Controls staffs a separate Professional Services Group. This group includes applications specialists, IT professionals, and field technicians trained and certified in our core products. They are dedicated to our service and support effort. This ensures a timely and professional response.

Sales and Service

Entrance Controls guarantees a 30 minute response via phone for all service requests. Depending on the support contract in force, on-time response can be as short as 60 minutes. Entrance Controls leverages the help desk module of our ES2000 ERP software to track and resolve all calls, with history available by customer, location, device, and even by service technician. Our goal is to provide the highest quality support available.
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